FAQ
What should I expect during my first visit to Relaxx Spa?
During your first visit, we will ask you to fill out a client intake form and discuss your specific needs and preferences with one of our experienced spa technicians. We will then recommend the best services for you and answer any questions you may have.
What should I wear during my spa treatment?
We recommend that you wear comfortable, loose-fitting clothing. You will be asked to remove any jewelry or other accessories before your treatment.
How early should I arrive for my appointment?
We recommend that you arrive at least 10-15 minutes before your scheduled appointment to allow time for check-in and getting settled.
What is your cancellation policy?
We require a 24-hour notice for any cancellations or changes to your appointment. Failure to provide proper notice may result in a cancellation fee.
Are gratuities included in the price of the service?
No, gratuities are not included in the price of the service, but they are greatly appreciated by our spa technicians. A gratuity of 15-20% is customary for excellent service.
Do you have any special offers or promotions?
Yes, we periodically offer special promotions and packages. Please check our website, sign up for our email newsletter, and follow us on social media for the latest offers and updates.