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Spa Policies

Payment Methods

We accept all major credit cards. Gratuities are appreciated but not required.

Privacy

At Relaxx Spa, we value your privacy and are committed to protecting any personal information that you share with us. We collect and use your personal information solely for the purpose of providing you with exceptional spa services, and we will never share or sell your information to any third parties without your consent. We take all necessary precautions to ensure the security and confidentiality of your information, and we comply with all applicable privacy laws and regulations. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.

Your Safety is Important to Us

To ensure the safety and well-being of all our guests, we kindly ask that those with medical conditions consult their doctors prior to booking any spa services. Please inform your spa technician of any existing medical conditions before receiving any treatments. Relaxx Spa reserves the right to discontinue service for any reason in order to ensure the safety of all parties involved.

Bookings & Cancellations

A major credit card is required to book your reservation. 

 

The time reserved for you to exhale and enjoy your experience with us here at Relaxx Spa is very important to us. Life continues to happen all around us all the time. The only constant is change, so we understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours' notice for cancellations to avoid missed opportunities to fill that appointment time and so clients on our waiting list do not miss the opportunity to receive services.

Less than 24 hours' notice will result in a charge equal to 50% of the reserved amount.

"No shows" will be charged 100% of the reserved service amount.

We appreciate your support of our business and policies!

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